Free Delivery for orders under $200 and Flat Rate $60 Delivery for all Furniture to Sydney & Melbourne Metro Today!

At Cotton and Hide, we know how excited you are to receive your new purchases!

Shipping Process and Timeframes

 

Shipping of orders takes place once your payment has received and cleared.. Dispatch usually takes 1-3 working days from receipt of cleared payment. Items will be delivered to the address you nominated while placing your order.

Estimated shipment times may change due to changes in supply or conditions beyond our control. If you have not received your items within the estimated delivery time, please contact us via cottonandhidestore@gmail.com. Investigations into the status of deliveries will not be lodged by Cotton and Hide until the estimated delivery date has lapsed.


Non shipping postcodes

Not all products can be delivered Australia Wide. Due to limited access of our carriers and couriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details. There may be other postcode exclusions than specified below, and at Cotton and Hide we do our best to include all relevant postcode inclusions in the list below, but unfortunately cannot list all postcodes Australia wide.
 
Orders for delivery to postcodes with no shipment service will be cancelled and refunded automatically.

All items:

Postcode

State

Suburb

5701

SA

WOOLUNDUNGA

6740

WA

DRYSDALE RIVER

6740

WA

MITCHELL PLATEAU

6740

WA

OOMBULGURRI

6740

WA

KALUMBURU

6740

WA

PRINCE REGENT RIVER

6740

WA

WYNDHAM

6743

WA

WARMUN

6743

WA

CAMBRIDGE GULF

6743

WA

LAKE ARGYLE

6743

WA

DURACK

6743

WA

GIBB

6743

WA

KUNUNURRA

7151

TAS

HEARD ISLAND

7151

TAS

DAVIS

7151

TAS

MAWSON

7151

TAS

MACQUARIE ISLAND

7151

TAS

MCDONALD ISLANDS

7151

TAS

CASEY



Bulky items:

Postcode

State

0800-0999

NT

2641-2717, 2831-2898, 2899

NSW

4400-4499, 4680, 4184, 4876, 4700-4805, 9920-9959

QLD

4806-4899, 4900-4999, 9960-9999

QLD

5701

5606*

5600*

SA

6055

WA

7151

7303

TAS

6215-6699

WA

6700-6799

WA


Please kindly contact our customer service at cottonandhidestore@gmail.com for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.

Our Couriers

The couriers and delivery services we use may change from time to time. The time frames are estimates only.

Undeliverable Packages
Cotton and Hide uses a host of couriers for delivery of our packages. We will authorise the courier to leave the items at your residence only if the courier feels it is safe to do so. If the courier feels the items are not safe to leave, a failed delivery slip will be left. Additional charges may apply.

Unsuccessful Delivery Attempt
If no one is present when the order arrives, and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office. If your item is delivered by one of our nominated courier services, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.

When purchasing your items from Cotton and Hide, you are electronically confirming that you hereby agree to our Shipping Policy.

We only deliver to Australia. The information on this site is intended and applicable for Australian consumers only. 

Contacting Us
If you have any queries or wish to contact us, please do so by email to cottonandhidestore@gmail.com.au.